Tag Archives: Internet marketing

How Your SEO is impacted by your website’s speed.

Website speed and SEO Slow Speed Kills SEO. Many websites don’t seem aware or care that their load times are painfully slow – especially the big-image, scrolling home pages that are glamorous and visually impactful. Site speed and the content itself can all impact the likelihood of someone staying on your site if it loads slow guess what happens?

Site speed and SEOSite visitors get impatient and immediately click back to the search results to visit another site. When that happens, it’s a signal to Google that your site may not be the best fit for that search – and down goes your SEO ranking. I use a page speed tool to analyze and optimize each site page throughout a website. If you don’t know how to address the issues slowing your site and your sliding SEO rankings down, consult with a professional.

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Branding – best way to start creating your brand new brand.

Best way to create a brandFirst, start with what value you want to communicate as the foundation for your brand. Your brand is not just a logo, but a collection of customer experiences and the culture associated with your business that you need to communicate. Your website’s design, social media impressions, what your representatives to the customer experience wear, your customer meeting room’s decor, your voicemail greeting, customer service, and the impact of all of those elements contribute to your brand. Your logo is the symbol that represents the perceptions of who you are as a company. Building a brand

Provide a summary of the above to your branding expert. That will help them be spot-on with the logo and brand to represent your company as well as reduce the costs of rework.  It’s best for all to be engaged and on the same page with a guide to communicating the vision for your brand.

Is Social Media Marketing a Cost-effective Way to reach new customers?

Social media networksHere’s the million dollar question: If you invest money in social media marketing, how many leads will you generate or products will you sell?  Hmmm – What social media does most effectively is create brand recognition and keep your name in front of the people you’re trying to reach.  And, of course, through that process it should definitely have an impact on your sales – if you use a call-to-action directive. But it also has an “unseen impact” not just direct-response sales or leads.

Seinfeld TV showAn unseen impact? The popular TV show “Seinfeld” was often referred to as a “water cooler show” because the morning after a new episode aired people would chat about it with their co-workers. So, even those people who never watched an episode of “Seinfeld” learned about the Soup Nazi, puffy shirts, shrinkage and sponge worthy. They became part of our culture at that time … and still are!

The same water-cooler-type moments hold true with social media. When people see something on social media that strikes their fancy, they’re likely to share it on their social media and or mention it in real life to friends or associates.  It could be a restaurant, a video, or a new store that opened in their neighborhood.

include social media plans for mobile devicesHow does that water-cooler-type moment help you? Even if the person who saw it on social media isn’t a buyer at that moment, when they mention it to a friend who is in the market for that product or service, there’s a good chance that friend becomes a potential customer. But guess what happens when your survey asks this new customer how they heard about you? Their response will be: “From a Friend.”

Justifying the costs and value of social media: In these cases, you won’t be able to make a direct connection to your social media campaign, yet your social media campaign is what prompted the sale. People who follow you on social media will often share your interesting posts or tweets with their followers. Then those people can share it with their followers, and so on. Ideally one or more of your followers who shares your post has a really large following of their own.

It’s a numbers game. The number of people who see your post through this sharing process has now exponentially increased and somewhere down the line you’ll have new customers as a result.  This all ties back to your social media marketing, and an ability to tell your story so it resonates, but there’s no way you’ll ever know it!

If you’re selling a big-ticket item, social media is a way to build brand equity with prospective customers and a way for prospective customers to learn all about you and decide whether they want to do business with you. That’s why the quality of your posts is so important and needs to be professional, as you’re continuously building trust and credibility with your followers (and their followers) whether you realize it or not.

Social media marketing

All those people see your posts again and again – like the drivers passing the billboard – and when the time comes to do business, you’re the one who comes to mind!

best practice email campaignsCall to action: If you can’t devote the necessary time to it, you might consider finding a professional whose job it is to make you look good – by taking the time to post quality content and interact with your followers. Gary Greer comes to mind, at 727.409.2326.

You’ll benefit from what social media has to offer – building your brand and keeping your name out in front of the people you want to reach – even when the impact is unseen!

 

3 ways to create a better blog title, the difference between a good and bad blog title, and why should you care about a blog title?

best presentationsTo pull in your audience, create a compelling title to your blog that is On Fire!

3 ways – 1. List a “number” of reasons, 2. offer comparisons or concerns, and 3.  the “why should” approach. They are effective because they make a very specific promise of what’s coming.

Here are  two blog topics by a law firm client of mine, (one on elder law, the other on estate planning), and both topics use three different approaches to create engaging titles.

List Approach: 

  1. 3 ways the elderly are now protected by law
  2. 5 reasons to review your estate planning now

Comparison or Concerns:

  1. Are the elderly better served in civil or criminal cases?
  2. The pros and cons of estate planning

“Why Should…” titles:

  1. Why should we care about elder laws?   
  2. Why should you worry about your estate’s assets?

How technology lowers our productivity and provides “short-burst” branding opportunities in social media.

Social media marketing

Have you noticed in the past few years how much shorter the lines are now at the grocery store, traffic light, doctor’s office, and restaurants?  Or, do the lines just seem shorter because you are now secretly enjoy waiting so you can browse Facebook, messages, emails or Twitter, with the thought, “What will I get?” When we unlock our smartphones, we subconsciously crave for variable rewards or something to occupy our minds. This yearning for variable rewards makes us refresh social media feeds and email inboxes – repeatedly.

social mediaHere’s an effect you may not have been aware of: According to neurological scientists, 10 minutes on social media can raise oxytocin levels by up to 13 percent, (a generosity-trust chemical in our brains). That’s a hormonal spike equal to what some people experience on their wedding day! People of all ages are addicted to the euphoria effect of their smartphones.

social media marketingPeople use their smartphones everywhere. In elevators, for instance,  I’ve seen people miss getting off their intended floors because of checking Facebook postings.  It’s the norm to use smartphones as we wait at banks, gas stations and even Starbucks.

Does social media technology decrease productivity or are we simply filling what was empty non-productive spaces in our lives?

social media marketing smart phonesIn a world where we brag about 24/7 connectivity, our phones keep buzzing. But we rarely receive calls. Social media notifications, useless emails, and instant messages have made us ‘multitaskers’.

But multitasking reduces our productivity by up to 40 percent. Each time we are interrupted, it takes us several minutes to refocus. Before those refocus minutes are up, we get distracted again. Is it not surprising that these are the least productive times in the history of mankind?

trump tweets

This social media phenomena  also provides opportunities for short-burst marketing and re-branding. The most famous re-branding person of our time? Donald Trump. He uses Twitter to “re-brand” his adversaries. It use to be, “Don’t judge people by what they say about themselves, but by what they say about others.” That still may be true for some, but unfortunately social media has made many believers in stories people want to hear or hope to believe.  Social media can now quickly cast false and deceptive re-branding of people and companies.

As a marketer, please consider taking the truth-road.  Check Snopes, PolitiFact or other “fact checking” websites before passing along juicy tidbits that could falsely re-brand companies, products or people that worked so hard to create value in their brands.

Features, Benefits and Advantages: Finally – the differences explained.

Business writing

When writing text for a company’s products, clearly communicate the value and benefits of a product.  Figure out what the benefits and advantages really are, and don’t just creatively describe the features as given to you by the company’s engineers.  Most copywriters and marketers don’t differentiate between features, benefits and advantages because it’s like pulling teeth to figure out why a customer needs a product and why they should buy it. Yes, it takes time to think that out, but think how long it took to design and develop the product – and the marketing of the product is just as important as the product itself, so it needs proper marketing effort for the product to sell.

You should know thisThe difference between the features, benefits and advantages:

A Feature is the function of a product – specifically what it can do.

A Benefit is why a product’s feature is desired, needed or a good thing.

An Advantage is why someone should buy the product and why it is a better choice than the competition.

Here’s a simple example of using the above definitions:

kayakFeature: This kayak is made out of hardened fiberglass
Benefit: So it won’t ever leak or break
Advantage: Meaning you can take on more extreme rapids than ever before

So many times I see the features of a product called a benefit, and or features mixed in with benefits and written under the heading of benefits. Clearly communicate the differences between a Feature, Benefit and an Advantage – and let the follow-up info for responses to inquiries be used to fill in additional information on the features. Give customers a reason the product is needed and is better value than the competition’s product.