Tag Archives: email marketing

How these “simple tricks” get your emails read.

Whether you’re a millennial or an old dog, here are some easy and new tricks to get higher readership out of your emails.

tricks to writing emails

This blog’s subject line (which could also be an email), uses these 7 tricks that are likely to get more readership:
  1. Putting quotation marks around a phrase or statement increases readership
  2. The word “How” makes people think (rightly) that they will get some advice.
  3. The word “these” makes the advice sound specific.
  4. “Simple” makes it sound easy – and the word “easy” in the subhead also increases readership – because people hate hard work.
  5. “Tricks” makes it seem easy as well.
  6. The phrase “get your emails read” increases readership because it makes the sentence active – that simple approach does the trick.
  7. The word “your” helps, too, because people are interested in themselves.
Eight more tricks you can use …

marketing tricks1. When providing a list, use numbers instead of bullets to increase readership. Readers typically finish reading a numbered list to see if something resonates with them – and refer to the number of solutions or tips like I did using the number “7.”

2. Use the words “you” or “your” it’s certain to increase readership.

3. But that’s not all. (Use bold text for subheads or as an introduction to paragraphs like I did in this long-winded blog – it breaks up lengthy text and creates more visual interest).

Getting people to read your text4. The subhead needs to encourage people to start reading your full story – it’s a bit like an appetizer in a restaurant.

5. Does the use of questions keep people reading?  Yes, because they suggest answers to come, so does a list of specific examples – because when someone suggests something to you, you often say to yourself, “What do you mean?”

6. Did you notice that the paragraphs in this blog vary in length? One is only nine words long. The mind enjoys variety, and the empty spaces allows the eyes to rest.

7. “Use simple words everyone knows. Then everyone will understand.”

email tricks for readership8. Should the writing style be the same as casual chat? Typically it’s more formal – but writing is really nothing more than a well-organized speech. And when you write you have time to think things out and arrange them in ways you cannot in the rush of a speech.

Wether you are new to the game or an old dog learning new tricks, keep your message simple and to the point – because people have little time to dig for what they are looking for.

 

Advertisements

The Best Email Marketing Campaign Tips: 7-10

best practice email campaigns

7. Customers have specific needs and what they consider value-based content. Because of that, it is best to divide the email list of customers into sub-categories which allows you to send even more highly targeted information to you customers – it could be by product categories, geographic location or even by titles of decision makers. The key is to more closely match the customers needs with your messages. Sometimes being made aware of other products they may not normally buy in addition to new versions of what they do buy, would be of value to them and another way to segment the lists. You could also provide referral bonuses for repeat customers or special introductory offers for products they don’t currently buy as a way to test them out.

email strategy of coordination8. Channel coordination. By using the same product promotion, language and images in social media, the website and the email campaign, it creates an integrated approach that enhances the brand and helps the customers remember that product that they may not be currently buying. Reinforcing a message is always a good thing, and if action is required, make sure it is up front so you are not telling a long story before getting to the call-to-action.

9. Test best time to send.  According to direct mail research studies, the best time statistically to send an email is between 2pm and 5pm. The largest volume of emails people get is typically between 10am and 2pm. You could also do an A/B split test for the emails and look at open rates from the email analytics so you can optimize the lists.

strategic email

 

10. Design and layout. Of course the email needs to be visually appealing but where the pictures and graphics are located, the headline, subhead size, and text formatting is a science unto itself. When I worked at AT&T we commissioned an outside firm to do readership studies of ads, website, product packaging designs and other marketing materials. We would have test groups look at the messages and lasers would track their eye movement, as well as we tracked when they stopped reading and lost interest. So designing an email to be effective involves helping the reader to move their eyes in an order that feels natural to them so they read the content you want them to read in the order you hope they will. In a nutshell, people read messages best that are designed in the shape of an “F”. Best at emailingHeadline is read left to right, then down to a shorter width subhead or image, back out to a longer subhead or larger image then down to a narrower width text content. The goal of the headline is to get the reader to the subhead, and the subhead then to the text – but pictures and graphics not carefully placed or sized can interrupt that flow, causing people to skip ahead or bypass key parts of the message. The design is as important as the content of the message – and an effective layout can move people to read the entire message.

Email marketing campaign tips: 4-6

It’s easy to follow just some of these guidelines – send an email out to customers and then check it off the to-do list. That said, all of these suggestions contribute to success. If the subject line isn’t compelling or communicates value, the customer may never read it. If the basic structure isn’t followed as mentioned in the previous email, then again it will decrease the potential for a successful Strategy for email campaignsprogram. Emails are like an offense in football, the quarterback, receivers and offensive line all need to do their part well for the play to work, if one guy is not on the same page, most likely the play fails. It’s the same with an email marketing campaign – all of the details matter. Tips 4-6 below focus on frequency, content and compelling subject lines.

Subject line for emails is critical4. Write knock-out subject lines. Do I have your attention? We could have the best content and message in the world but it may not get read because of the subject line. Writing a subject line is a marketing art – I actually attended a seminar just focused on writing email subject lines, that’s how important they are. The subject should grab the reader’s attention quickly and explain exactly why the message is valuable. Most important, keep it short – around 6 to 8 words because readers on mobile phones only see 25 to 30 characters in the subject lines and laptops around 60 characters.

Let customers know your email frequency5. Frequency. The readers will want to know how often we’ll email them. Whether you plan to email once a week or twice a month, its important to be up front with the frequency information so they know what to expect, (and stick to those expectations). Many times people sign up for informative emails and get deluged with daily emails, so these days people are skeptical, and telling them the frequency they can expect would be very customer-friendly and appreciated.

Email content needs to value in a campaign6. Great content, not just marketing messages. Your customers are going to unsubscribe to your emails if it’s just marketing and advertising messages. The content needs to offer value – new technology, products that help their lives or business, product installation tricks and tips, as well as customer testimonials – all are  value-based messages. Then over time we find out what interest customers the most through the email response analytics (click-through rates, user surveys, etc.). Questions asked in forums, social media or asked directly to your sales staff are also ways to find what content would be of value to the customer. ==> Be careful of sending frequent advertising specials and coupons in email blasts because it could dilute the perceived real value of your products. The content still needs to focus on the value the product is to the customer.

Tips for email marketing

Again, leaving out one of the above tips and not thinking it’s important will result in a sputtering offense, and miss the opportunity for a real score.

10 best tips for email marketing (1 of 3)

Email marketing tips 1-3 of 10 best 1. The first email. First and most important is that the very first email that goes out establishes and communicates the purpose of the email. If it doesn’t communicate value, some recipients might consider it intrusive, unsubscribe or worse – label it as spam. Attention to detail is important. (If you want to develop a consumer email base, provide a sign-up form on your website and  social media sites with an incentive such as a discount coupon for signing-up to build your list. Email tips for business Email-opt-out2. Provide an Opt-out option and a Forward button. It’s frustrating for customers to get emails they don’t want and can’t easily unsubscribe to, plus it’s legally required to do so at the bottom of each marketing email. Bonus – provide a “forward” button so that the recipient can forward the email to another person in the company that might be an appropriate person to also get the email, as well as providing a link for them to also subscribe to the emails. Make sure your business emails are mobile friendly3. Make sure the email is mobile-friendly. Many people these days read their emails on phone and tablets to check in while they are at lunch, after work or waiting somewhere – and are doing so to kill time. It’s an opportunity if the email can easily be read on a mobile device – if it’s interesting to them they will know to read the email on their computer when they get back to the office. If the text is to small they will skip to the next email, if the pictures are not optimized (taking to long to load), they will skip to their next email and may automatically delete it when they get back to the office. Mobile-friendly email many times get read twice – and it doesn’t cost any extra to make it mobile-friendly. Also important, if there is a call-to-action, make sure you link it to text and not a photo that may not have downloaded correctly. If you need help with your email marketing program, click here to drop me an email.