Category Archives: Branding Your Brand

Branding – best way to start creating your brand new brand.

Best way to create a brandFirst, start with what value you want to communicate as the foundation for your brand. Your brand is not just a logo, but a collection of customer experiences and the culture associated with your business that you need to communicate. Your website’s design, social media impressions, what your representatives to the customer experience wear, your customer meeting room’s decor, your voicemail greeting, customer service, and the impact of all of those elements contribute to your brand. Your logo is the symbol that represents the perceptions of who you are as a company. Building a brand

Provide a summary of the above to your branding expert. That will help them be spot-on with the logo and brand to represent your company as well as reduce the costs of rework.  It’s best for all to be engaged and on the same page with a guide to communicating the vision for your brand.

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Jack Ma, Founder of Alibaba, His 10 Rules for Business Success

Jack Ma is the richest man in China, 18th richest man in the world and worth 29.7 billion dollars. He was rejected for employment many times – he couldn’t even get a job at KFC in China! He applied to Harvard 10 times. Never give up! Jack started with 18 employees Alibaba Jack Maand  now has over 20,000. This 8 minute video provides insights into his business success creating the global trading company, Alibaba,  From a branding perspective, Jack provides insight into the Alibaba name and “genie” logo.

Some of his rules for success are obvious, but Jack makes them seem more important to do: Don’t let rejections defeat you, keep your dreams alive, focus on culture (mission and values), ignore naysayers that your idea is stupid, get inspired, stay focused, and branding – create a name people can easily remember. Also, make customers your number one priority, look for opportunities (he explains what kind), and have passion in what you do.

Are you a political news addict? Here’s how “the addiction” engages the audience.

CNN news I am a political news addict, and I’m trying to kick the habit. There I admitted it. News addiction? I did some research – and here’s the most powerful drug ever: the visceral gut feelings of outrage relieved by the most powerful emotions of all . . . the thrill of your tribe’s victory over its enemy and the ultimate triumph of good over evil. Movies and TV shows use that psychological formula to engage the audience – so why the news?
Because it’s done for ratings: The outcomes of news debates are carefully fixed by the producers – whether you watch CNBC, CNN or Fox news – it’s fixed so the home team has the best chance to win. That keeps viewers coming back again and again, which means more advertising dollars. How to apply that addiction to social media marketing? Stay tuned, it’s a little later in this blog.
Neuroscience has known for years that “news junkies” or “political junkies” were in fact addicts… junkies …who got their addictive dopamine hit from the emotional roller coaster of unbridled outrage followed by the dopamine releasing experience derived from the thrill of watching the victory over your ideological enemy tribe.
Does your product appeal to everyone? Does your product have an enemy you can identify? Can you target a specific demographic that can emotionally side with your product versus your competitions product or service? Can you develop a tribe-like addiction to your services or products?
Are you or your client are willing to play an aggressive role, like a politician or news channel, and possibly at the expense of “your brand?”  If so, then just maybe you can create addicts to your services or products. I’m not condoning the approach, just engaging news addicts …

How technology lowers our productivity and provides “short-burst” branding opportunities in social media.

Social media marketing

Have you noticed in the past few years how much shorter the lines are now at the grocery store, traffic light, doctor’s office, and restaurants?  Or, do the lines just seem shorter because you are now secretly enjoy waiting so you can browse Facebook, messages, emails or Twitter, with the thought, “What will I get?” When we unlock our smartphones, we subconsciously crave for variable rewards or something to occupy our minds. This yearning for variable rewards makes us refresh social media feeds and email inboxes – repeatedly.

social mediaHere’s an effect you may not have been aware of: According to neurological scientists, 10 minutes on social media can raise oxytocin levels by up to 13 percent, (a generosity-trust chemical in our brains). That’s a hormonal spike equal to what some people experience on their wedding day! People of all ages are addicted to the euphoria effect of their smartphones.

social media marketingPeople use their smartphones everywhere. In elevators, for instance,  I’ve seen people miss getting off their intended floors because of checking Facebook postings.  It’s the norm to use smartphones as we wait at banks, gas stations and even Starbucks.

Does social media technology decrease productivity or are we simply filling what was empty non-productive spaces in our lives?

social media marketing smart phonesIn a world where we brag about 24/7 connectivity, our phones keep buzzing. But we rarely receive calls. Social media notifications, useless emails, and instant messages have made us ‘multitaskers’.

But multitasking reduces our productivity by up to 40 percent. Each time we are interrupted, it takes us several minutes to refocus. Before those refocus minutes are up, we get distracted again. Is it not surprising that these are the least productive times in the history of mankind?

trump tweets

This social media phenomena  also provides opportunities for short-burst marketing and re-branding. The most famous re-branding person of our time? Donald Trump. He uses Twitter to “re-brand” his adversaries. It use to be, “Don’t judge people by what they say about themselves, but by what they say about others.” That still may be true for some, but unfortunately social media has made many believers in stories people want to hear or hope to believe.  Social media can now quickly cast false and deceptive re-branding of people and companies.

As a marketer, please consider taking the truth-road.  Check Snopes, PolitiFact or other “fact checking” websites before passing along juicy tidbits that could falsely re-brand companies, products or people that worked so hard to create value in their brands.

Why is the Sony Xperia phone ad so bad?

Sony’s ad is slick and well produced, but does it communicate its value to the consumer? No! When I watched the commercial, the main actor looks like a hit-man stalking a ballerina and getting ready to take her out. When the video shows a single ballerina dancing in the darkness be tracked by a phone-type device and the voice over asks, “Can you feel it — the power — all in your hands — trust the power”,  I realized it wasn’t just a phone but a targeting device for a drone. Does the Sony Xperia have more advanced and useful technology than the iPhone?  How would I know from that commercial?

Sony mentions these two features; curved glass and seamless metal. Ok, so show me – I didn’t see anything curved and was the closeup of a metal rectangle rising up from a brushed steel plate the high tech-desk of the hit man or his phone? And Sony never did tell me why those two features have value to me.  The art direction of the ad is so overproduced with effects, that I don’t know what the Sony phone’s camera can or can’t do. It seems it can shoot a ballerina jumping in midair and cowboys riding on horses, but what percentage of their target audience is shooting ballerinas and horses? And  what about all the other video effects in the ad, can it do those too? Sony creatives need to take a lesson from Apple and focus on the value to the user of what makes their phone useful and how it can improve their customer’s life experiences. Sony, listen up, you are not selling beer where you can get all creative and sell just your phone’s image, but you need to create an emotional connection with your customers that communicates how your phone can change people’s lives.

My New Year Message …

NewYear2016-Gary

The New Year marks a time for reflecting on the past year and contemplating what we learned from the last 365 days to make the coming year even better. Yes, it’s a time to celebrate past success, but it’s also a time for bold moves and fresh starts. It’s a time for dreams and friendships both old and new. It’s an opportune time to raise a toast to those who share your business success and those who cherish your personal happiness and hopes for the future.

The New Year marks a new beginning. New people to meet, new adventures to enjoy, and new memories to create. Here’s wishing you the gift of peace and prosperity throughout 2016, and wishing you a Happy New Year!